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January 8, 2025
Evolving for Success: How Firearm Retailers Can Thrive with New Demographics
The firearm industry has long excelled at catering to its core audience, but what about those who don’t identify as Second Amendment advocates or avid shooters? As the industry evolves, so does its potential customer base. Women, Gen Z and those outside the traditional firearm enthusiast demographic represent untapped opportunities for growth—if retailers are willing to adapt.
Drawing from my experience working in my family’s three indoor shooting ranges, as the Second Amendment expert for Turning Point USA and years of generational research, I’ve identified key strategies for bridging this gap. Over the past five years, I’ve developed a women’s training curriculum and leveraged social media to grow my female student base, even in the face of challenges like shadowbanning. Here’s how the firearm industry can adapt to an evolving customer landscape.
Understanding Generational Values and Perspectives on Firearms
Each generation brings unique attitudes and values to the table, shaping their view of firearms and personal safety. For example:
- Gen Z prioritizes inclusivity, innovation and transparency. They tend to value experiences over products, making them more inclined to engage with brands that tell authentic stories and align with their values.
- Millennials grew up in the wake of significant social and technological shifts. They are tech-savvy and research-driven, often seeking educational content before committing to a purchase.
- Women—a growing demographic in the firearm market—are often motivated by personal safety but also value community, practical training and accessibility to products and services.
Industry Shifts and Their Impact on Retailers
The firearm landscape has seen dramatic changes in recent years, including:
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Demographic Shifts:
Women now account for nearly half of new gun buyers. Similarly, younger generations are becoming more interested in self-defense but may not resonate with traditional marketing approaches.
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Product Innovations:
Compact, customizable and aesthetically pleasing firearms are gaining popularity. Accessories that reflect personal style—such as concealed carry bags—are driving sales.
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National Events:
The COVID-19 pandemic introduced many first-time gun owners, often from nontraditional demographics. Retailers who pivoted to offer beginner-friendly education and support retained more of these customers. Now, with the 2024 Presidential Election results, are you prepared for the statistical decrease in the industry?
Marketing Strategies to Reach the Next Generation
To connect with these emerging customer groups, the firearm industry must adopt modern and inclusive marketing strategies. Here’s how:
1.) Embrace Education-Focused Content
Many women and Gen Z buyers are first-timers looking for guidance. Offering educational resources, such as blogs, video tutorials and beginner classes, can help build trust and credibility. Think “Firearms 101” rather than assuming prior knowledge.
2.) Leverage Social Media with a Purpose
Social media is a critical tool for engaging younger audiences, but it requires a strategic approach. Authentic storytelling, partnerships with influencers and interactive content like polls or live Q&A sessions can foster connection. Even under shadowbanning challenges, persistence and creativity pay off.
3.) Create Inclusive Environments
Consider how your store or range feels to a first-time visitor. Is it welcoming to women and younger customers? Small changes like adjusting your layout, offering female-friendly merchandise or providing youth-oriented classes can go a long way.
4.) Highlight Safety and Responsibility
Gen Z and Millennials care about social responsibility. Campaigns emphasizing firearm safety, responsible ownership and community involvement can resonate strongly.
5.) Modernize Branding
Outdated branding can alienate newer audiences. Visuals, language and product descriptions should feel fresh, relatable and inclusive to women and younger generations.
Adapting to a changing customer base doesn’t mean abandoning tradition. It’s about expanding your audience and creating opportunities for more people to feel welcomed and informed. By embracing simple yet impactful strategies, the firearm industry can continue to grow and thrive in an evolving world. The time to start is now—your future customers are waiting.
Will you be at the 2025 SHOT Show®?
Most businesses in the firearm industry have mastered marketing to their core audience, but how can retailers better connect with women, Gen Z and others who may not identify as traditional Second Amendment advocates?
This SHOT UniversitySM session with Paige Roux will explore simple, impactful strategies to attract a broader customer base.
Sign up and learn how to adapt marketing efforts to meet evolving demographics and overcome challenges like shadow banning on social media. Register today!
Enroll in this and other educational opportunities during the SHOT Show registration process, or add sessions anytime to your registration. Seats will be limited. Enroll early to get your spot! Enrollment Fees Per Session: $40 NSSF Members | $75 Non-Members. Learn more about NSSF Membership here.
About the Author
Paige Roux is a firearm instructor and owner of Some Chick Who Shoots LLC, a platform and training academy to help others become comfortable with guns. Paige’s family has owned one of the largest indoor shooting ranges in Arizona, Shooter’s World, since 2002. Not only is this where she grew up, but where she found her passion to be the voice for women in the firearm industry. As a Contributor for Turning Point USA, Paige travels around the country to speak to TPUSA student chapters about the importance of the 2nd Amendment and educate them on current gun policies.
Categories: BP Item, Featured, Ranges, Retailers, Top Stories
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